1 adult
0 children
Bookings must be made at least 1 hour prior to your arrival in hourly increments; otherwise, please proceed to Aerotel as a walk-in guest. Submit Group Booking requests here (5 rooms/10 people or more).


The Company


Headquartered in Hong Kong, Plaza Premium Group is the pioneer and industry leader in offering Global Airport Hospitality solutions in over 160 locations of 44 international airports across the world, with a collective goal of making travel better.

The Group currently employs nearly 5,000 staff and serves over 14 million passengers around the world annually, we are dedicated to delivering superior airport hospitality services for air travellers be they at Arrival, Departures or in Transit at worldwide airports.


Our Services


The Group’s flagship brand and the world’s largest independent airport lounge network regardless of class of travel or airline. It gives travellers a haven away from the hustle and bustle of the airport, by providing a space with excellent services and facilities for travellers departing, transiting and arriving at major international airports around the world.


Representing the luxury niche from Plaza Premium Lounge, Plaza Premium First uplifts independent lounge experience with elegance by means of personalised hospitality, a selection of exquisite entrée and elevated cross-brand journey for elite travellers.


Designed by travellers for travellers, this one-of-a-kind book-by-hour airport transit hotel concept is poised to offer convenient and comfortable airport accommodation. It offers flexible hourly bookings, attentive services, carefully-tailored designs and all sorts of cool facilities and services, with a goal to provide all the comforts of home right at the airport for travellers.


Refreshhh by Aerotel provides relaxing and restful cabins for napping, showering and massages. Refreshhh by Aerotel allows air travelers to stay refreshed on-the-go.


Our VIP meet-and-greet service takes away all the airport hassle by a seamless end-to-end airport experience. From baggage handling, lounge stays, immigration-designated channel, limousine transfer to buggy service, we guarantee smooth coordination at every point in the airport.


Well poised to deliver a memorable, superb dining experience to all travellers at the airport, Airport Dining presents a variety of F&B concepts from casual dining, fine dining, airport lounge catering to in-airport event catering that suit each traveller’s taste buds.


Our Core Values

Team Work
Excellent Service

Our Founder


Mr. Song Hoi-see

Following on from a career in investment banking, Founder and CEO Mr. Song Hoi-see launched his own business which found him flying economy class and without the airport lounge privileges he had previously enjoyed. He found the travel experience to be lacking, struggling to work effectively while on the go.


Identifying a gap in the market, Mr. Song launched the first Plaza Premium Lounge at Hong Kong International Airport and Kuala Lumpur International Airport in 1998. This was the world’s first independent airport lounge. Open to all travellers regardless of airline or travel class, the service-oriented Plaza Premium Lounge concept was driven by a heartfelt desire “to do something for the majority”. Through his initiative and vision, Mr. Song has changed the perception that airport lounges should be reserved for premium travellers only.


With more than 20 years of unrivalled experience offering premium airport services, Mr. Song has led Plaza Premium Lounge Management Limited to be the benchmark for airport value-added services. The company’s services now range from designing, operating and managing premium airport lounges, both independent and on behalf of airlines, transit hotels, private relaxation suites, meet and greet services, dining concepts, business and conference centres and limousine services.

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