At Plaza Premium Group, safeguarding everyone’s health and wellbeing is of utmost importance to us.
Our global hotel teams are in preparations to ensure a hygienic and safe environment for all travellers to enjoy a worry-free airport terminal hotel experience. The introduction of Wellbeing Ambassadors is to ensure you will be well taken care of during your entire stay, while enhancements and precautionary measurements are deployed in accordance to local authority’s advisories for different locations. These are included but not limited to:
Opening Hours Adjustment or Temporary Closure
While a few selected locations have re-opened, there are still many locations closed temporarily due to travel advisories enforced in different markets. Travellers embarking on essential travels, please check the latest updates of our lounges’ and hotels’ opening hours listed as follows.
Rebooking or Cancellations
If you have made a booking directly with us, and the hotel/lounge is subsequently closed/will be closed during your travel date due to local regulations or travel advisories, your booking will be automatically cancelled and refund will be provided to your original mode of payment. Please allow up to six weeks for the refund process to be completed. For bookings made through travel agents, please contact your respective agents to obtain a refund.
At any time, if you require assistance or have any queries, please reach us through email, [email protected] or telephone.
Indira Gandhi International Airport, New Delhi
Note: For hygiene reason, spa, massage and beauty services are temporarily unavailable until further notice.
Rajiv Gandhi International Airport, Hyderabad
Note: For hygiene reason, spa, massage and beauty services are temporarily unavailable at lounges until further notice.
Chandigarh International Airport
Airport Dining outlets managed by Plaza Premium Group
Opening hours of selected dining outlets are adjusted accordingly, please refer to the list of locations with the adjusted service hours shown below:
Online payment options:
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