1 adult
0 children
Submit Group Booking requests here (5 rooms/10 people or more).
*Online bookings must be made at least 1 hour prior to your arrival.
Yes, you can view your redemptions and points earning transaction history under “My Account” >> “Transaction History”.
Your account will be automatically unlocked after 24 hours or you can click “Forget Password?” on the Member Login screen to reset your password.
You can retrieve your password or membership number by clicking “Forget Password?” on the Login screen and follow the instructions accordingly. Your password reset link or membership number will be sent to your registered email address.
Please write to [email protected] and provide supporting documents of your name change. The new name on your profile must match the name on your official documents, e.g. on your passport or identity card.
Go to “My Profile” on the Smart Traveller website or mobile app and click Connect with Facebook, Connect with Google, or Connect with Apple. Follow the on-screen instructions to proceed. Successful connection(s) will be reflected on your profile page.
Yes. You can choose to either login with your registered email address or linked social account.
Yes. Your account can be linked with Facebook, Google and Apple ID at the same time to access Smart Traveller seamlessly.
Yes. Go to “My Profile” on the Smart Traveller website or mobile app and click Connect with Facebook, Connect with Google, or Connect with Apple and follow the on-screen instructions to proceed.
This is a precautionary measure to ensure you are still able to login to Smart Traveller in the event the social network or third-party account is inaccessible for any reason, or inactive.
This means the email address associated with the social network or third-party account has already been used to register for a Smart Traveller membership. If you have issues logging in, click “Forget password” to reset your password.
This happens when the registered email under a Smart Traveller account differs from the email address associated with the social network or third-party account. To resolve this issue, log in to Smart Traveller using your registered email and connect your social network or third-party account. After logging In, go to “My Profile” on the Smart Traveller website or mobile app and click Connect with Facebook, Connect with Google, or Connect with Apple and follow the on-screen instructions to proceed.

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