1. Does Aerotel London offer a shower-only service?
Shower facilities are available for non-room guests. Shower package is offered on a walk-in basis and is subject to availability.

2. How far is Aerotel London from Terminal 2?
Aerotel London is approximately a 10-minute walk from Terminal 2 via the covered pedestrian walkway.

3. Which terminals can access the hotel?
The hotel is conveniently accessible from Heathrow Terminal 2 and connected to other terminals via airport transport.

4. Can I arrive by taxi or private car?
Guests may be dropped off directly outside Terminal 3. The hotel entrance is across the road, approximately a 2 minutes walk from the drop-off point.

5. Is luggage storage available?
Luggage storage services are not available at the hotel.

6. Can I remain airside (within restricted area) and access the hotel?
Aerotel London is a landside (outside restricted area) property and cannot be accessed directly from the airport's airside transit area.

1. Are pets allowed?
Pets are not permitted to stay at Aerotel Sydney.

2. Does Aerotel Sydney offer a shower-only service?
Shower facilities are available for non-room guests. Access is offered on a walk-in basis and is subject to availability.

3. Can I request an extra bed?
Extra beds are not available in any room category due to space limitations.

1. Can transit passengers stay at Aerotel Madrid?
Transit passengers may stay at Aerotel Madrid provided they are eligible to enter Spain. As the hotel is landside (outside restricted area), guests must hold the required travel documents and complete immigration procedures before accessing it.

2. Does Aerotel Madrid offer a shower-only service?
Shower facilities are available for non-room guests. Access is offered on a walk-in basis and is subject to availability.

3. How can I travel between from other terminal to Terminal 4 at Madrid airport?
To reach Terminal 4 (T4), guests arriving at Terminals 1, 2, or 3 may take the complimentary airport shuttle bus. Guests arriving at Terminal 4 Satellite (T4S) may use the free underground train (APM), which connects T4S and T4 in approximately 3 minutes.

4. Does Aerotel Madrid have food and beverage facilities?
Light refreshments, including beverages and snacks, are available at The Hub at Aerotel Madrid.

1. How far is the hotel from the departure security checkpoint?
Aerotel Shanghai is conveniently located approximately 2 to 3 minutes' walk from the domestic and international departure security checkpoints in Terminal 2.

2. Does the hotel have a restaurant?
The Hub Restaurant is located on the 7th floor.

3. Does Aerotel Shanghai offer a shower-only service?
Guests may enjoy a 30-minute shower service without booking a room.

1. Can domestic flight passengers stay at Aerotel Jeddah?
Aerotel Jeddah is available only to international transit and departing passengers. Domestic flight passengers cannot be accommodated, as the hotel is located within the international departures area, which can only be accessed with a valid boarding pass for an international flight.

2. Does Aerotel Jeddah offer a shower-only service?
Guests may enjoy a 35-minute shower service without booking a room.

3. Is the Lobby Lounge available for non-hotel guests?
The Lobby Lounge is open 24 hours and is available to hotel guests and walk-in visitors.

1. Does Aerotel Muscat have a restaurant?
Flight Club is available for dine-in and serves breakfast, lunch, and dinner daily and open for all guest.

2. Can I arrange a group dining reservation?
Group dining requests can be accommodated by advance arrangement only.

3. Does Aerotel Muscat offer a shower-only service?
Shower facilities are available for non-room guests. Access is offered on a walk-in basis and is subject to availability.

1. Does Aerotel Cebu offer a shower-only service?
Shower facilities are available for non-room guests. Access is offered on a walk-in basis and is subject to availability.

2. How can I travel between Terminal 1 and Terminal 2 at Mactan-Cebu International Airport?
The terminals are located next to each other and are connected by a covered walkway, approximately 500 metres away.

3. Can I request an extra bed?
Extra beds are not available in any room category due to space limitations.

1. Is the hotel connected to the airport terminal?
Aerotel Qingdao is located within the VIP Building, which is directly connected to Qingdao Jiaodong International Airport.

2. Where is the hotel entrance?
Aerotel Qingdao is located on the 3rd floor of the VIP Building. Guests should enter via the hotel entrance on the 1st floor of the VIP Building.

1. Does the private resting area include shower facilities?
Guests staying in a Single Private Room have access to a shared bathroom, while guests staying in a Double Private Room can enjoy a private en-suite shower. Shower amenities and towels are provided for all guests.

2. Do guests staying in the private resting area have access to the plaza premium lounge?
All room rates include exclusive access to the Plaza Premium Lounge, featuring a complimentary semi-buffet selection, alcoholic beverages and refreshments.